FAQ

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Is it possible to use a quiz if I do not have a website?

Yes, you can choose other methods of installation of the quiz - you can use a direct link on Instagram pages or just use the quiz by the direct link to it. You can find the direct link to your quiz in the "Quiz installation" tab

How to test without debiting leads from the balance?

To test the quiz use the following values in the contact form:
email field - test@marquiz.io  
phone field - +1-999-999-99-99  
messengers field - test

Why can't I view leads data even though I still have leads on the balance?

If you still have leads on your balance, but the paid period has passed, then you will have to renew
your subscription

How to change the email for notifications?

Notification settings (e-mail and telegram) are located in the "Integrations" tab

How to change my account password?

You can change your password in the "Account" tab

What are the optimal image sizes for uploading?

Recommended image sizes for correct quiz formatting:
• Vertical: 180х240px,
• Square: 240х240px,
• Horizontal: 380х240px,
• Start page in a modal window: 1380х1300px
• Variants: 380х307px
• Results: 1100х600px

How to change the color of a button or a quiz?

All settings related to design and color are located in the "Design" tab

Where can I view leads that I received during the unpaid period?

Go to "My quizzes" page and click the "Leads" button in the quiz

How can I receive notifications about leads on my phone?

You can receive notifications in Telegram, see guide

What's the difference between "Start page" and "Landing page"?

The Start page can be considered the first main screen of the quiz, so that the user can better
understand what is going to be in the quiz without asking questions right away  

The Landing page can be considered a separate landing page, made in our constructor, to which you
can directly drive traffic, you can also link your domain (the "Quiz inastallation" tab -> "Link to the
quiz")  

You can place basic information about the quiz on both Start and Landing pages: Title, Image, Bonus
(which the user will receive after completing the quiz)

Why the outcomes do not work (the error "There is no result matching your responses")?

Most likely none of the results match the conditions, check the conditions settings, but it is best to
make one result by default, which will be shown if the other conditions do not match. To do this, just
leave the conditions for it empty

How to insert a quiz on a website without a button (in the body of the website)?

Go to "Quiz installation" tab→ Quiz installation on a website, then choose Website block and set it
up. You can learn more in our guide

Where to find quiz id?

There are two options: go to the Quiz editor and in the address bar you will see
panel.marquiz.io/quizzes/12345/edit
where 12345 is the ID of your quiz, or go to the "Quiz installation" tab, then click "Link to quiz" and
in the link after https://mrqz.me / you can find the quiz ID

How to link a domain name to a quiz?

You can use our guide on setting up a domain for a quiz. If you
have any difficulties, contact our care service

Why did I make changes to the quiz or set up an integration, but it didn't work?

Most likely you didn't save the quiz after setting it up. In the Quiz creation click the "Save" button
and check again. If this does not help, contact our care service

Почему у меня срабатывает автооткрытие квиза, хотя ползунок отключён?

There is one thing that after updating the page in the personal account, the slider will always be
disabled - it's ok, because this page is a constructor, and the displayed settings are not saved. You
can find more detailed guides on how to auto-open the quiz here. If there are any difficulties, you can always contact our care
service

Do you have a trial period?

You have 14 days of free access after registration. Start(https://help.marquiz.io/article/2398) using
the tool right away and generate leads

What are bonus leads and how do I get them?

Within 24 hours of registration, you can get up to 70 free leads that can be used to test the service
You can learn more here

What do I do after the trial period expires?

If you reach the limit of leads during your trial or your trial period ends, you should subscribe to one
of our paid plans that suits you most

When should I top up my account balance?

You should top up your account when you’ve reached the lead limit on your plan or when your
subscription is over. You can find that information in the “Balance” tab in your account. We
recommend you add a credit card to your account and set “auto payments” on to avoid service
disruptions

Will I be notified when my payment is due?

You’ll be notified via email when you have less than 10 leads left on your account and when you are
completely out of leads. If you need any assistance, please send a message or email to our care
service

Can I set auto payments?

Yes, you can add a card to your account and activate automatic payments to keep your balance current

How much does Marquiz costs?

We offer monthly subscription plans. You can choose one that suits you most with as many leads as
you need a month

What do I need to do to change my subscription plan?

You can change your subscription plan at any time. When switching between plans, you’ll lose any
unused lead credits, and your subscription plan will reset

Is my balance shared by all quizzes?

Yes, your balance includes all quizzes and is being used by all of your quizzes

Are quizzes limited?

No, you can make as many quizzes as you want on any subscription plan

What payment methods are available?

We accept all debit or credit cards and Google Pay

What is White Label and how much does it cost?

White Label is an option to hide the “Made by Marquiz” tag. It costs $2/month and can be activated
individually on each quiz

Делаем под ключ

Сделаем квиз за вас

500
500 заявок на балансе
Делаем анализ
Мы сами проанализируем ваш бизнес, составим вопросы и настроим квиз
Ставим на сайт
Интегрируем квиз на любой существующий сайт
Подбираем картинки
Подберём красочные изображения к нужным вопросам
Заполните форму ниже и мы свяжемся
с вами для обсуждения проекта
Спасибо ваша заявка получена!
Угу, что-то пошло не так, проверьте правильность данных
1000
1000 заявок на балансе
Делаем анализ
Мы сами проанализируем ваш бизнес, составим вопросы и настроим квиз
Ставим на сайт
Интегрируем квиз на любой существующий сайт
Подбираем картинки
Подберём красочные изображения к нужным вопросам
Создадим сайт
Создадим посадочную страницу под ключ
Настроим систему аналитики
Настроим систему аналитики Google Analytics и Яндекс Метрика
Заполните форму ниже и мы свяжемся
с вами для обсуждения проекта
Спасибо ваша заявка получена!
Угу, что-то пошло не так, проверьте правильность данных
2000
2000 заявок на балансе
Делаем анализ
Мы сами проанализируем ваш бизнес, составим вопросы и настроим квиз
Ставим на сайт
Интегрируем квиз на любой существующий сайт
Подбираем картинки
Подберём красочные изображения к нужным вопросам
Создадим сайт
Создадим посадочную страницу под ключ
Интегрируем квиз с CRM-системой
Интегрируем квиз с любой CRM-системой
Настроим систему аналитики
Настроим систему аналитики Google Analytics и Яндекс Метрика
Яндекс Директ
Настроим рекламную кампанию в системе Яндекс.Директ
Заполните форму ниже и мы свяжемся с вами для обсуждения проекта
Спасибо ваша заявка получена!
Угу, что-то пошло не так, проверьте правильность данных